Session Presenters
David Foss
Chair of the Board & CEO
Jack Henry
Emily McCormick
Vice President of Editorial & Research
Bank Director
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About the presenter
Presented by
David Foss
Chair of the Board & CEO
Jack Henry
Dave Foss is the board chair and CEO at Jack Henry & Associates, Inc., a leading provider of computer systems and electronic payment solutions primarily for financial services organizations.
Prior to Jack Henry, Mr. Foss was vice president of professional services and later vice president of operations managing large remittance processing solutions BancTec. He became vice president of sales for community banking at BancTec in 1997. In 1999, he arranged the sale of BancTec’s financial solutions division to Jack Henry and Associates, joining Jack Henry at that time. From 1999 to the inception of ProfitStars in 2003, he served a dual role as president of the open systems group and general manager of the complementary solutions group. He was named president of ProfitStars in 2004, president of Jack Henry in 2014, CEO in 2016 and on July 1, 2021, he was appointed as board chair.
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About the presenter
Presented by
Emily McCormick
Vice President of Editorial & Research
Bank Director
Emily McCormick is Vice President of Editorial & Research for Bank Director. Emily oversees research projects, from in-depth reports to Bank Director’s annual surveys on M&A, risk, compensation, governance and technology. She also manages content for the Bank Services Program, including Bank Director’s Online Training Series. In addition to speaking and moderating discussions at Bank Director’s in-person and virtual events, Emily writes and edits for Bank Director magazine, BankDirector.com and Bank Director’s weekly newsletter, The Slant. She started her career in the circulation department at the Knoxville News-Sentinel and graduated summa cum laude from The University of Tennessee with a bachelor’s degree in Spanish and International Business.
Competitive Threats & Opportunities
Drawing from Bank Director’s 2023 Technology Survey, sponsored by Jack Henry, this session explores competitive threats and opportunities for banks. How can banks align in-person and digital services to attract and retain customers? How do they serve younger generations like Gen Z? What role do payments and artificial intelligence play in the future of banking? And how can banks address challenges around getting the right technology in place?
Session Resources
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Session Presentation
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Session Recording
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2023 Technology Survey: Complete Results
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2023 Technology Survey: Get In The Game