Technology
09/18/2023

2023 Technology Survey: Complete Results

Bank leaders today must balance the need to meet competitive threats and profitability challenges while operating on what can often feel like a shoestring budget. More than 100 senior technology executives, CEOs, chief operating officers and independent directors responded to Bank Director’s 2023 Technology Survey, sponsored by Jack Henry. The survey focuses on U.S. banks below $100 billion in assets, and explores topics including barriers to adoption, emerging technologies and tech expertise on the board. The results find that while a majority of banks offer digital capabilities such as deposit account opening and payments to retail customers, their offerings for…

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WRITTEN BY

Laura Alix

Director of Research

Laura Alix is the Director of Research at Bank Director, where she collaborates on strategic research for bank directors and senior executives, including Bank Director’s annual surveys. She also writes for BankDirector.com and edits online video content. Laura is particularly interested in workforce management and retention strategies, environmental, social and governance issues, and fraud. She has previously covered national and regional banks for American Banker and community banks and credit unions for Banker & Tradesman. Based in Boston, she has a bachelor’s degree from the University of Connecticut and a master’s degree from CUNY Brooklyn College.