2023 Technology Survey: Complete Results

Bank leaders today must balance the need to meet competitive threats and profitability challenges while operating on what can often feel like a shoestring budget. More than 100 senior technology executives, CEOs, chief operating officers and independent directors responded to Bank Director’s 2023 Technology Survey, sponsored by Jack Henry. The survey focuses on U.S. banks below $100 billion in assets, and explores topics including barriers to adoption, emerging technologies and tech expertise on the board. The results find that while a majority of banks offer digital capabilities such as deposit account opening and payments to retail customers, their offerings for…

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Laura Alix

Director of Research

Laura Alix is the Director of Research at Bank Director, where she collaborates on in-depth strategic research for bank directors and senior executives, including Bank Director’s annual surveys. She also writes for and edits online video content. Laura is particularly interested in workforce recruitment and retention strategies, and environmental, social and governance issues facing the banking industry. Previously, she covered national and regional banks for American Banker, and before that, she covered community banks for Banker & Tradesman and The Commercial Record. Based in Boston, she has a bachelor’s degree from the University of Connecticut and a master’s degree from CUNY Brooklyn College. You can follow her on Twitter or connect on LinkedIn.