article | August 11th, 2020

Coronavirus Pressures, Transforms Branches

The coronavirus won’t kill the branch; it may accelerate its transformation.

By: Rob Blackwell
article | August 10th, 2020

Four Questions for Three CEOs

Bank Director sat down (virtually) with three CEOs featured in our AOBA Summer Series for a glimpse into where they see challenges, opportunities and inspiration.

By: Kiah Lau Haslett, managing editor for Bank Director
article | August 7th, 2020

How Innovative Banks Train Employees in a Pandemic

Training employees has never been more important — or more difficult — than it is today as a result of Covid-19. A bite-sized approach to education could be the solution.

By: Amber Buker, program director for FinXTech Connect
article | August 5th, 2020

The Opportunistic Upside of New Capital Rules

All banks must comply with Basel IV’s capital guidelines, but forward-thinking ones will leverage its concepts for strategic planning, business intelligence and other commercial objectives.

By: Jeroen Van Doorsselaere
article | August 4th, 2020

Designing a Pandemic-Proof Compensation Plan

Banks may need to update their compensation plans following the hastening workforce shift brought on by the coronavirus pandemic.

By: Joe Schaefer
BD Article
article | August 3rd, 2020

Combatting Employee Malaise During the Pandemic

Companies need to address feelings of demotivation and uncertainty among workers through hope, handles and scenario planning.

By: Kiah Lau Haslett, managing editor for Bank Director
BD Article
article | July 31st, 2020

A Rare Opportunity for Change

Two banks share how their branch strategies have been affected by the Covid-19 pandemic.

By: Emily McCormick, vice president of research for Bank Director
article | July 29th, 2020

Five Questions to Ask When Weighing Banking Software

Bankers should ask themselves five questions to determine if a software vendor is just a vendor or a potential partner.

By: Luciana Strong
article | July 28th, 2020

Exploring Customer Service in the Pandemic Age

Banks should keep in mind three key considerations of the pandemic’s long-term impact on customer service.

By: Tricia Hrotko
BD Article
article | July 27th, 2020

The $700 Billion Credit Question for Banks

The Federal Reserve thinks big banks could lose up to $700 billion over nine quarters. What does that mean for community banks?

By: Kiah Lau Haslett, managing editor for Bank Director