Issues : Technology
Why Banks Should Scrap Their Digital Strategy
Banks should abandon the standalone digital strategy and instead integrate digital into their enterprise strategy aimed at being the best in the business.
Increasing Customer Engagement to Exceed Expectations
It is more important than ever that banks use customer and business intelligence effectively to promote relevant products and services.
Turning to Technology as Margins Shrink
Technology offers banks a way to keep their margins up and serve customers better.
Why Banks Should Focus on Financial Strength in 2021
Many banks are realizing that their customers need and expect real-time financial guidance on their devices.
Three Reasons to Prioritize Digital Customer Service
Banks should provide digital customer service to modernize communications, boost operational efficiencies and increase customer engagement.
The Role Analytics Play in Today’s Digital Environment
Analytics can help banks find new ways to increase efficiency, improve business processes and scale to consumer volume.
nCino IPO
Financial technology company nCino recently enjoyed a well-received IPO. In this first virtually recorded episode of Looking Ahead, Al Dominick talks to nCino's CEO, Pierre Naudé, about investor interest, board transition and maintaining company culture after going public.
The Promise, and Peril, of Risk Technology
The pandemic has complicated efforts by bank executives to get a handle on emerging and persistent risks through technology — even as it becomes increasingly critical to incorporate into day-to-day decision-making.
Pandemic Presents Technology Ecosystem Opportunities for Banks
Covid-19 is changing how banks build their infrastructure, creating a unique opportunity for fintechs.
How Settlement Service Providers Help Banks with Surging Refinance Demand
Revisiting settlement service providers is low-hanging fruit for banks looking to immediately deduct days from closing timelines and improve the experience.