Issues : Technology
Converging Traditional Phone and Digital Experiences for Customers
Closing the disconnect between customers’ digital and traditional phone interactions allows banks to increase efficiencies while creating a better experience.
How to Get More Value Out of Your Tech Spend
Banks focused on getting maximum value from their technology spending should keep three things in mind.
Disrupting the All-or-Nothing Mindset in Banking
In this episode of Reinventing Banking, a special podcast series brought to you by Bank Director and Microsoft Corp., we talk to Temenos' Robert Wint about the company's bite-sized banking strategy.
Time to Automate All Bank Processes
Leveraging machine learning and automation to power digital transformation can address the concerns that keep bank directors up at night.
How Tech Hinders the Ability to Hire
Institutions that embrace technology their employees want to use and allow for a culture of innovation and bottom-up input will lay the groundwork for higher employee satisfaction in the future.
Evaluating Digital Banking In 2023
To drive greater revenue via digital channels, bankers could invest in data and platforms that will provide flexibility in the future.
The Opportunity in Business Payments
Banks that help small businesses pay and get paid can gain a competitive edge.
Building a Robust Digital Ecosystem, Regardless of Size
Size should not limit how progressive banks can be with their digital innovation strategy.
Creating Breakthrough Value: Crafting the Right Technology Strategy
Reinventing Banking, a special podcast series from Bank Director and Microsoft, tackles what it takes for banks to drive digital transformation.