Issues : Technology
Banks should provide digital customer service to modernize communications, boost operational efficiencies and increase customer engagement.
Analytics can help banks find new ways to increase efficiency, improve business processes and scale to consumer volume.
Financial technology company nCino recently enjoyed a well-received IPO. In this first virtually recorded episode of Looking Ahead, Al Dominick talks to nCino's CEO, Pierre Naudé, about investor interest, board transition and maintaining company culture after going public.
The pandemic has complicated efforts by bank executives to get a handle on emerging and persistent risks through technology — even as it becomes increasingly critical to incorporate into day-to-day decision-making.
Covid-19 is changing how banks build their infrastructure, creating a unique opportunity for fintechs.
Revisiting settlement service providers is low-hanging fruit for banks looking to immediately deduct days from closing timelines and improve the experience.
Open finance allows customers faster access to services along with greater security and control.
The coronavirus pandemic has produced four lessons for banks when it comes to the acceleration to digital channels.
An open-minded approach to fintech partnerships allows community banks a way to offer valuable and attractive services to business clients and consumers.
To most bankers, cryptocurrency seems irrelevant. But that tide is beginning to turn, and some community banks are getting in on the game.