Issues : Technology

Article | February 8th, 2023

Converging Traditional Phone and Digital Experiences for Customers

Closing the disconnect between customers’ digital and traditional phone interactions allows banks to increase efficiencies while creating a better experience.

By: John Fernandez
Article | February 6th, 2023

Don’t Let Fear of Missing Out Guide Tech Due Diligence

Take time when assessing tech targets.

By: Emily McCormick, vice president of editorial & research for Bank Director
Article | February 1st, 2023

How to Get More Value Out of Your Tech Spend

Banks focused on getting maximum value from their technology spending should keep three things in mind.

By: Nathaniel Harley
Podcast | January 12th, 2023

Disrupting the All-or-Nothing Mindset in Banking

In this episode of Reinventing Banking, a special podcast series brought to you by Bank Director and Microsoft Corp., we talk to Temenos' Robert Wint about the company's bite-sized banking strategy.

By: Laura Schield
Viewpoint | January 11th, 2023

Time to Automate All Bank Processes

Leveraging machine learning and automation to power digital transformation can address the concerns that keep bank directors up at night.

By: Tyler Barron
Viewpoint | January 11th, 2023

How Tech Hinders the Ability to Hire

Institutions that embrace technology their employees want to use and allow for a culture of innovation and bottom-up input will lay the groundwork for higher employee satisfaction in the future.

By: Slaven Bilac
Video | December 30th, 2022

Evaluating Digital Banking In 2023

To drive greater revenue via digital channels, bankers could invest in data and platforms that will provide flexibility in the future.

By: Stephen Bohanon
Video | December 19th, 2022

The Opportunity in Business Payments

Banks that help small businesses pay and get paid can gain a competitive edge.

By: Derik Sutton
Article | December 6th, 2022

Building a Robust Digital Ecosystem, Regardless of Size

Size should not limit how progressive banks can be with their digital innovation strategy.

By: Tyler Brantley
Podcast | November 21st, 2022

Creating Breakthrough Value: Crafting the Right Technology Strategy

Reinventing Banking, a special podcast series from Bank Director and Microsoft, tackles what it takes for banks to drive digital transformation.

By: Laura Schield