Issues : Technology
A Pandemic-Proof Process Transformation Game Plan
Banks need to align their top digital initiatives throughout their organization and create a game plan to see them through to better serve customers in good times and in bad.
Three Steps to Mastering Digital Connection
Banks need both technology and authentic human connection to transform their digital experience.
Five Digital Banking Initiatives for Second Half of 2020
MX surveyed more than 400 financial institution clients to see how their top initiatives set them up for success in an economic downturn and future recovery.
Using Data Platforms to See Customers
How a data platform helped one financial institution connect with customers impacted by the coronavirus.
Practical AI Considerations for Community Banks
Now is the perfect time for community banks to use AI innovations as a way to future-proof their institutions.
The Covid-19 Shift
The coronavirus pandemic required overnight acceleration of technological change, which will allow banks to better serve customers and enhance operations.
Loan Growth: Curation, Credit Monitoring
One community bank found that giving customers an easy way to monitor their credit also generated $190,000 in loan balances through a single campaign.
Coronavirus Ushers Banks Into New Digital Banking Era
Banks should continue investing in online capabilities to complete their digital transformation even after the coronavirus passes.
Customer Experience: The Freedom to Experiment
A small Florida bank spun up a low-cost, digital-only brand by partnering with an up-and-coming core provider.
Bank Director Reveals 2020 FinXTech Connect Award Winners
This year’s award winners help banks grow revenue, improve their marketing campaigns and protect their technology infrastructure.