Issues : Technology

article | July 16th, 2020

A Pandemic-Proof Process Transformation Game Plan

Banks need to align their top digital initiatives throughout their organization and create a game plan to see them through to better serve customers in good times and in bad.

By: Brandon Dewitt
article | July 9th, 2020

Three Steps to Mastering Digital Connection

Banks need both technology and authentic human connection to transform their digital experience.

By: Joe Welu
article | July 1st, 2020

Five Digital Banking Initiatives for Second Half of 2020

MX surveyed more than 400 financial institution clients to see how their top initiatives set them up for success in an economic downturn and future recovery.

By: Brandon Dewitt
article | June 2nd, 2020

Using Data Platforms to See Customers

How a data platform helped one financial institution connect with customers impacted by the coronavirus.

By: Matthew Tillman
article | May 25th, 2020

Practical AI Considerations for Community Banks

Now is the perfect time for community banks to use AI innovations as a way to future-proof their institutions.

By: Sultan Meghji
video | May 22nd, 2020

The Covid-19 Shift

The coronavirus pandemic required overnight acceleration of technological change, which will allow banks to better serve customers and enhance operations.

By: Al Dominick, Luke Thomas
article | May 20th, 2020

Loan Growth: Curation, Credit Monitoring

One community bank found that giving customers an easy way to monitor their credit also generated $190,000 in loan balances through a single campaign.

By: Kiah Lau Haslett, managing editor for Bank Director
article | May 19th, 2020

Coronavirus Ushers Banks Into New Digital Banking Era

Banks should continue investing in online capabilities to complete their digital transformation even after the coronavirus passes.

By: Kevin Polinsky
article | May 13th, 2020

Customer Experience: The Freedom to Experiment

A small Florida bank spun up a low-cost, digital-only brand by partnering with an up-and-coming core provider.

By: Emily McCormick, vice president of research for Bank Director
article | May 8th, 2020

Bank Director Reveals 2020 FinXTech Connect Award Winners

This year’s award winners help banks grow revenue, improve their marketing campaigns and protect their technology infrastructure.

By: Amber Buker