Issues : Technology
Notching Customer, Employee Wins Through Process Automation
Back-office automation can unlock value by simplifying and streamlining dispute inputs, strengthening regulatory compliance and improving customer engagement.
The Road Ahead for Digital Banking
A Bank Director research report explores how branchless banks and their fintech competitors are changing the market.
2021 Technology Survey Results: Tracking Spending and Strategy at America’s Banks
The 2021 Technology Survey finds technology budgets rising and explores how banks are responding to a challenging competitive landscape. Find out how your bank compares.
Business Banking’s Digital Transformation Pain Points
Tech-enabled relationships are the future of commercial and business banking, but digital transformation efforts require speed and transparency.
Leveraging Rationalization to Tackle Digital Transformation
Banks can use rationalization to identify the processes that are digital-ready from the ones that will need to be completely overhauled.
Community Banks and the Adoption of Real-Time Payments
Real-time payments are where consumers and businesses are headed; it should be on every bank’s priority list.
The Key to Upgrading Digital Experiences
Banks are turning to customer data platforms to unify disparate data sets to better understand customers or create personalized experiences that engender loyalty.
Principles to Drive Digital Banking Transformation
There are a number of paths to success in a digital transformation — and an untold figure that leads to failure.
Building a Digital Masterpiece on Top of the Core
Modular banking allows community banks to accelerate product innovation and compete effectively with larger financial institutions and challenger banks without replacing the core.