Issues : Technology

article | October 20th, 2020

How Open Finance Fuels the Money Experience and Drives Growth

Open finance allows customers faster access to services along with greater security and control.

By: Brett Allred
article | October 7th, 2020

Four Digital Lessons from the Pandemic

The coronavirus pandemic has produced four lessons for banks when it comes to the acceleration to digital channels.

By: Mickey Goldwasser
article | September 30th, 2020

Banks, Fintechs Uniting for Bottom-Line Wins

An open-minded approach to fintech partnerships allows community banks a way to offer valuable and attractive services to business clients and consumers.

By: Barclay Keith
article | September 25th, 2020

How Innovative Banks Capitalize on Cryptocurrency

To most bankers, cryptocurrency seems irrelevant. But that tide is beginning to turn, and some community banks are getting in on the game.

By: Amber Buker
article | September 17th, 2020

Coronavirus Makes Community Count in Banking

Community banks — with the help of technology — punched above their weight when it came to the Paycheck Protection Program.

By: Laura Spiekerman
article | September 15th, 2020

Three Reasons to Take Banking to the Cloud

The true power of cloud computing lies within its ability to streamline innovation and enhance the customer experience while offering cost savings and flexibility.

By: Booshan Rengachari
article | September 9th, 2020

What Banks Can Learn About Customers from 50,000 Chatbot Searches

SilverCloud analyzed more than 50,000 customer queries with bank chatbots to uncover opportunities for financial institutions.

By: DJ Haskins
article | September 1st, 2020

Build Versus Buy Considerations for Data Analytics Projects

A former banker shares what she’s learned when it comes to the benefits, challenges, roadblocks and costs of either building or buying a data analytics solutions.

By: Gill Hundley
research | August 31st, 2020

2020 Technology Survey Results: Accelerating the Drive to Digital

Digital banking has officially upended branches in the Covid-19 pandemic, leading banks to rethink their technological priorities.

By: Emily McCormick, vice president of research for Bank Director
article | August 18th, 2020

Five Considerations for Stronger Digital Communications Adoption

Banks can address the obstacles that stand in the way of customers choosing digital communications once they fully understand what is needed to create a well-designed digital experience.

By: Griffin McGahey