Issues : Technology
Bankers should break out of a “super app” mindset in order to provide a better digital customer experience.
Bank Services Program members can access the full results of Bank Director’s 2023 Technology Survey, which digs into technology adoption, budgets, staffing and emerging areas.
Bank leaders sound off on technology adoption, budgets and staffing.
Customer expectations are increasingly shaped by tech firms like Apple and Uber, making it imperative that banks improve the digital experience.
Bankers need to know what to ask to get a solution that meets their institution’s needs and addresses their deeper concerns.
FDIC’s watchdog worries the outdated IT exam could miss risk at banks.
Community financial institutions can strengthen customer relationships by partnering with fintechs.
Banks that embrace AI technology to increase their data efficiency can tailor their customer experiences while bolstering their growth strategies.
IT salaries are moving faster than other jobs, and the demand for skilled IT professionals is growing rapidly.
Banks can step away from the shadow of their core providers and take ownership of their digital futures and the experiences they offer customers.