Issues : Retail

FinXTech
Article | May 5th, 2020

Fixing What’s Broken In Bank Product Pitches

Banks should stop pushing products they think their customers want and spend time deepening relationships to learn their needs.

By: Michael Dailey
Article | April 21st, 2020

Three Retail Strategies for the Post-Coronavirus Branch

Banks should rethink how they provide services in their branches, given COVID-19’s impact on how consumers approach face-to-face interactions.

By: John W. Smith
FinXTech
Article | February 12th, 2020

How Innovative Banks Make Mortgages Work

A partnership with one of the biggest names in tech insulated this community bank from competition with a major mortgage disruptor.

By: Amber Buker
FinXTech
Article | February 6th, 2020

Four Proven Tactics to Boost New Account Openings

Speeding up the account opening process will radically improve your conversion rates.

By: Raj Patel
Article | January 21st, 2020

The High Cost of Bad Customer Data

Banks that ignore the importance of their data quality risk losing customers and becoming irrelevant in today’s digital environment.

By: Ashley Fiore
FinXTech
Article | January 8th, 2020

How Innovative Banks Scale Consumer Loans

Technology and big data make it possible for banks to scale consumer loans to profitability.

By: Amber Buker
Article | December 30th, 2019

Reducing Friction And Increasing Profitability with New Accounts

Community banks should focus on making the account opening experience seamless and sticky to increase profitability and cross-sell opportunities.

By: Eric Edwards
BD Article
Article | December 4th, 2019

The Community Bank Desert

Arizona is wading into an uncertain future as its small business community grows and its population of community banks shrinks.

By: Kiah Lau Haslett, managing editor for Bank Director
Article | November 19th, 2019

Helping Customers Save More with Personalized Accounts

Banks must evolve their savings offerings to compete with goal-based tools offered by fintechs.

By: Drew Sievers
Article | November 14th, 2019

Using Expertise to Reveal Financial Marketing Opportunities

Tech solutions designed with financial institution in mind pair expertise with data to uncover actionable, relevant insights.

By: Tyson Nargassans