Issues : COVID-19

FinXTech
article | April 1st, 2020

COVID-19: A Make-or-Break Moment for Customer Loyalty

COVID-19 is a make-or-break moment for customer loyalty. Banks need data and helpful digital tools to rise to the occasion.

By: Amber Buker
BD Article
article | March 27th, 2020

Coronavirus Sparks CECL Uncertainty

CECL could put pressure on bank allowances in its first full quarter, but proposed relief from Congress creates uncertainty for the standard itself.

By: Kiah Lau Haslett, managing editor for Bank Director
BD Article
article | March 25th, 2020

Why This Crisis Is Different

The unusual origin of this crisis will dictate how it unfolds.

By: Jack Milligan, editor-at-large for Bank Director
article | March 24th, 2020

Coronavirus Strategies, Considerations for Banks

Bank executives have a range of considerations, from branch operations to business continuity to capital management, given the realities of the new coronavirus.

By: James Kane, Daniel McKay, James Morrissey, Jennifer King, Juan Arciniegas, Mark Svalina
BD Article
article | March 20th, 2020

Crafting a Last-Minute Telecommuting Policy

The coronavirus pandemic has banks considering work-from-home policies. Here’s how to ensure employees remain engaged.

By: Emily McCormick, vice president of research for Bank Director
article | March 20th, 2020

The Uncertain Impact of COVID-19 on the Bank M&A Playbook

Banks should continue M&A planning, albeit with different considerations given the widespread uncertainty surrounding the new coronavirus and its impact on banks.

By: Chet Fenimore, Jonathan Hightower, Nick Gallion
Bank Services
article | March 19th, 2020

Whipsawed by Interest Rates

How should banks respond when interest rates drop?

By: Jack Milligan, editor-at-large for Bank Director
BD Article
article | March 16th, 2020

What Regulators Are Doing About Coronavirus

Here are the steps bank regulators are taking to encourage banks to work with customers impacted by the coronavirus.

By: Kiah Lau Haslett, managing editor for Bank Director