Video | September 26th, 2023

Keeping Deposits for the Long Term

To raise deposits in a sustainable manner, banks should focus less on rates and more on strategies to create long-term loyalty and engagement.

By: Slaven Bilac
BD Article
Article | September 25th, 2023

Why Banks Aren’t Rushing to Instant Payments

FedNow is a chance for banks to revisit their technology around payments and fraud.

By: Kiah Lau Haslett, Banking & Fintech Editor for Bank Director
Article | September 22nd, 2023

5 Steps to Boost Deposit Levels on a Budget

Studying customer profitability and focusing on the channels that resonate with them are two ways banks can grow deposits in this challenging environment.

By: JB Orecchia
Article | September 21st, 2023

Leveraging Digital Channels to Bank Small Businesses

Community banks can gain an edge among small and midsized business clients by using digital platforms to offer more personalized service.

By: Paul Provenzano
Article | September 20th, 2023

Unlocking the Potential of Small Business Lending

There are three steps community banks can follow to drive efficiencies in their small and medium business lending processes.

By: Loughlin Cleary
Bank Services
Research | September 18th, 2023

2023 Technology Survey: Complete Results

Bank Services Program members can access the full results of Bank Director’s 2023 Technology Survey, which digs into technology adoption, budgets, staffing and emerging areas.

By: Laura Alix, director of research at Bank Director
Research | September 18th, 2023

2023 Technology Survey: Get in the Game

Bank leaders sound off on technology adoption, budgets and staffing.

By: Laura Alix, director of research at Bank Director
Video | September 15th, 2023

The Digital Customer Experience

Customer expectations are increasingly shaped by tech firms like Apple and Uber, making it imperative that banks improve the digital experience.

By: Brian O'Neill
Bank Services
Article | September 14th, 2023

Two Distinct Duties: Holding Company vs. Bank Boards

A holding company allows a bank to pursue different strategic avenues, but the two boards have different roles and responsibilities.

By: Emily McCormick, vice president of editorial & research for Bank Director
Article | September 13th, 2023

Is Profitability Modeling the Secret to Smarter Deposit Pricing?

Profitability models can help banks identify when and where higher deposit pricing will pay off for their institutions.

By: Erin Guthman