Issues
Combatting Employee Malaise During the Pandemic
Companies need to address feelings of demotivation and uncertainty among workers through hope, handles...
Read Article
Why Two Community Banks Raised Debt to Repurchase Shares
These banks decided to take advantage of market conditions created by the pandemic to repurchase their discounted shares.
Coronavirus Makes Community Count in Banking
Community banks — with the help of technology — punched above their weight when it came to the Paycheck Protection Program.
Evaluating Executives’ 2020 Performance
Boards should develop a revised framework now to evaluate their executive team’s individual performance, given the shift in priorities of the business since the onset of the Covid-19 pandemic.
Three Reasons to Take Banking to the Cloud
The true power of cloud computing lies within its ability to streamline innovation and enhance the customer experience while offering cost savings and flexibility.
Community Banks Are Buying Back Stock. Should You?
Bank Director explores the trend in recent share buybacks at community banks.
Banks Tap Capital Markets to Raise Pandemic Capital
Community banks are taking advantage of friendly markets and attractive pricing to raise opportunistic capital in the face of the pandemic-induced recession.
What Banks Can Learn About Customers from 50,000 Chatbot Searches
SilverCloud analyzed more than 50,000 customer queries with bank chatbots to uncover opportunities for financial institutions.
Why This 17-Year-Old Investor Prefers Community Banks
Writer, investor and teenager Maya Peterson shares what she values in an investment and why she likes community banks.
When it Comes to Loan Quality, Who Knows?
Seven months into the Covid-19 pandemic, it’s still too soon to make an accurate assessment of the banking industry’s loan quality.
Banks Can’t Keep Playing Defense on Postal Banking
Banks focused on fighting efforts to bring financial services to post offices might miss the bigger opportunity — or lose out to those who do see it.