Fintechs Are Starting to Buy Banks, But Why?
Fintech acquisitions of banks are rare, but this year saw a noticeable uptick.
The Risk of Jaded Consumer Attitudes Toward Cybersecurity
Customers’ growing fatalism toward cybersecurity breaches could lead to lower security standards, creating further risks for banks.
Core Surgery: How Banks Are Replacing Their Cores
This FinXTech Intelligence report delves into why — and how — some banks are replacing their cores.
Demonstrating Empathy Through Technology
Banks need a way to effectively and empathetically listen to customers and respond with information or options that are relevant and timely.
For Seamless Customer Service, Messaging Beats Chat
When it comes to live chat and mobile messaging, one is clearly better than the other, but they’re often confused by community bankers.
Filling the Gap of Wealth Management Offerings to Grow Wallet Share
The current need for more robust wealth management offerings, coupled with advances in easy-to-deploy technology, means that community banks can now offer more holistic, lifecycle financial advice.
The First Thing to Consider in a Fintech Partnership
New regulatory studies point to an alignment of culture and values when it comes to fintech partnerships.
Saving Your Customers’ Time While Saving Money
Banks can minimize or eliminate the need for customers to actively wait for service with a more efficient, attention-free service model.
Three Steps to Building a Post-Pandemic Payments Strategy
Community banks can take three steps to jumpstart a digital payments strategy that ensures their place in customers’ primary transactional relationship.
What Fintech Directors Need to Know About Crypto Assets
Boards and executive teams need a clear understanding of recent industry developments and regulatory guidance to make informed decisions about how they interact with the crypto world and the traditional banking system.