FinXTech
FinXTech
How Digital Channels Can Complement Physical Branches
Digital tools offer community banks an opportunity to improve the in-person customer experience.
FinXTech
The Missing Piece in Customer Engagement Strategies
Online appointment scheduling allows banks to offer value to existing and prospective customers, maximize revenue opportunities and use staff more efficiently.
FinXTech
Pandemic-Induced Innovation Charts Path Toward New Normal
The pandemic underlined that banks must have the ability to gather, aggregate and analyze their complex data assets quickly and accurately to remain competitive.
FinXTech
Top Four Digital Trends for the Next Five Years
Community banks should take heed of four trends as banking evolves rapidly over the next five years.
FinXTech
How One Small Player Beat Out PNC, Wells Fargo and M&T for PPP Loans
In the government’s massive aid program for small businesses, Biz2Credit found its niche.
FinXTech
Banks Risk Missing This Competitive Advantage
Banks that are committed to making their employees’ and customers’ lives better should seriously consider investing in AI capabilities and applications — before the bank is left behind.
FinXTech
How America’s Newest Adults are Changing Banking
Banks must prepare to connect with the next generation of customers during their most impressionable, formative years.
FinXTech
Using Profitability to Drive Banker Behavior
The keys to understanding a bank’s profitability come from a mindset shift and a single source of information.
FinXTech
Rethinking the Core with Nimble Digital Banking Technology
Working with technology partners that create a one-stop shop for services can help banks eliminate the need for multiple vendors and moving parts while tightening their security.
FinXTech
A Simple Tweak to Increase Financial Wellness, Engagement
Offering customers a tangible and helpful way to save money can increase product usage and position banks to be financial wellness advocates.