Session Presenters

Dana Polentz

Director, Audit & Advisory


Breakout 3: A Vendor Management Program

Financial Institutions must ensure their vendor management programs are reviewed at least annually in order to ensure relationships, mitigate potential risk and to stay in compliance with regulatory requirements. A vendor management program is more than just having policy and procedures in place. It ensures vendor selections are in line with policy; contracts include confidentiality and privacy concerns/standards; contracts and SLAs are measured according to vendor risk rating; and appropriate oversight of vendors occurs to ensure expectations are met and/or termination has occurred.

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