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04/14/2021

When Best-Laid Plans Go Awry

Evans Bancorp – headquartered in Williamsville, New York, on the outskirts of Buffalo – is no stranger to adverse operating conditions. “We’re based in Buffalo, so being out of the office for a day or two because of a snowstorm is standard operating procedure,” says Dale McKim, Evans Bancorp’s chief risk officer. The $2 billion bank has enacted its business continuity plan often – but a few days of accumulated snow and ice can’t compare to a year-long pandemic. “No one was planning on a metaphorical blizzard lasting over 12 months,” he jokes. The pandemic rigorously tested banks’ business continuity…

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WRITTEN BY

Emily McCormick

Vice President of Editorial & Research

Emily McCormick is Vice President of Editorial & Research for Bank Director. Emily oversees research projects, from in-depth reports to Bank Director’s annual surveys on M&A, risk, compensation, governance and technology. She also manages content for the Bank Services Program. In addition to regularly speaking and moderating discussions at Bank Director’s in-person and virtual events, Emily regularly writes and edits for Bank Director magazine and BankDirector.com. She started her career in the circulation department at the Knoxville News-Sentinel, and graduated summa cum laude from The University of Tennessee with a bachelor’s degree in Spanish and International Business.

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