Magazine : Archives : 2nd Quarter 2014

Branchless Banking Comes of Age

There is a bias that a lot of people have about banking (including some bankers), and it goes like this: The industry is so highly regulated that CEOs and their boards have little room for innovation or creativity in how they design their bank’s business model. Actually, nothing could be further from the truth. Some things clearly aren’t allowed. Banks aren’t permitted to own car dealerships or restaurant chains, for example. But there is still enormous flexibility in determining a bank’s strategy, and increasingly, technology is providing the means to do something that is materially different. This issue of Bank...