04/14/2021

When Best-Laid Plans Go Awry

Evans Bancorp – headquartered in Williamsville, New York, on the outskirts of Buffalo – is no stranger to adverse operating conditions. “We’re based in Buffalo, so being out of the office for a day or two because of a snowstorm is standard operating procedure,” says Dale McKim, Evans Bancorp’s chief risk officer. The $2 billion bank has enacted its business continuity plan often – but a few days of accumulated snow and ice can’t compare to a year-long pandemic. “No one was planning on a metaphorical blizzard lasting over 12 months,” he jokes. The pandemic rigorously tested banks’ business continuity…

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WRITTEN BY

Emily McCormick

Vice President of Editorial & Research

Emily McCormick is Vice President of Editorial & Research for Bank Director. Emily oversees research projects, from in-depth reports to Bank Director’s annual surveys on M&A, risk, compensation, governance and technology. She also manages content for the Bank Services Program, including Bank Director’s Online Training Series. In addition to speaking and moderating discussions at Bank Director’s in-person and virtual events, Emily writes and edits for Bank Director magazine, BankDirector.com and Bank Director’s weekly newsletter, The Slant. She started her career in the circulation department at the Knoxville News-Sentinel and graduated summa cum laude from The University of Tennessee with a bachelor’s degree in Spanish and International Business.

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