The Golden Ticket

It was Monday, March 23, 2020, that the meaning of the coronavirus pandemic for the banking industry set in at Great Southern Bancorp, a $5.4 billion bank based in Springfield, Missouri. A steady stream of clients began calling the bank the week before, soon after the federal government declared a national emergency. They were worried what the pandemic would do to their businesses. By Monday, the steady stream had become a torrent. “It seemed like it hit overnight,” says John Bugh, chief lending officer at Great Southern. “Sports were getting canceled, schools were getting canceled, and then we had the…

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John Maxfield


John Maxfield is a freelance writer for Bank Director magazine. He was previously the senior banking specialist at The Motley Fool. He regularly writes for Bank Director magazine and BankDirector.com. His work has been syndicated widely to national publications including USA Today, Time and Business Insider, and he’s been a regular guest on CNBC. John has a bachelor’s degree in economics from Lewis & Clark College and a juris doctorate from Southern Methodist University. He’s a licensed attorney in the State of Oregon.

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