2023 Technology Survey: Complete Results

Bank leaders today must balance the need to meet competitive threats and profitability challenges while operating on what can often feel like a shoestring budget.  More than 100 senior technology executives, CEOs, chief operating officers and independent directors responded to Bank Director’s 2023 Technology Survey, sponsored by Jack Henry. The survey focuses on U.S. banks below $100 billion in assets, and explores topics including barriers to adoption, emerging technologies and tech expertise on the board.  The results find that while a majority of banks offer digital capabilities such as deposit account opening and payments to retail customers, their offerings for...