FinXTech
FinXTech
Adding Value With Merchant Services
A Fiserv/Accenture study finds that merchant services products help banks deepen relationships and grow revenue.
FinXTech
Why Nailing the Customer Experience Comes Down to Empathy
Banks that make customers feel secure and valued during a difficult time through empathy will build coveted long-lasting loyalty.
FinXTech
The Role Analytics Play in Today’s Digital Environment
Analytics can help banks find new ways to increase efficiency, improve business processes and scale to consumer volume.
FinXTech
Scaling Quality Customer Service in the Pandemic Era
Covid-19 has triggered an unprecedented demand for knowledgeable, personalized guidance —both a massive problem for banks, and a massive opportunity.
FinXTech
FinXTech Special Report: Mobile Banking
Offering an efficient and attractively designed mobile experience is crucial to growing engagement.
FinXTech
How Open Finance Fuels the Money Experience and Drives Growth
Open finance allows customers faster access to services along with greater security and control.
FinXTech
Four Traits That Will Define Successful Lenders in the Future
Numerated helped banks process nearly 250,000 PPP loans. Here are the four traits we noticed in banks that are setting themselves up for future success.
FinXTech
Four Digital Lessons from the Pandemic
The coronavirus pandemic has produced four lessons for banks when it comes to the acceleration to digital channels.
FinXTech
Reducing Contact Center Hold Times to Improve Service
Technology can reduce customer hold times and allow contact center staff to focus on their most complicated requests.
FinXTech
Banks, Fintechs Uniting for Bottom-Line Wins
An open-minded approach to fintech partnerships allows community banks a way to offer valuable and attractive services to business clients and consumers.