Agenda

Peer Exchange Lunch + Registration

Bank Leaders and Fintech Leaders Peer Exchanges

We kick off this year’s Experience FinXTech event with the unique opportunity to meet with your peers in closed-door, off-the-record peer exchanges. These popular exchanges are a time for you and your contemporaries from across the country to hold candid discussions about various opportunities and challenges facing our industry.

Welcoming Reception + Registration

Our welcoming reception provides participants the chance to meet and mingle with their contemporaries from across the country.

Breakfast + Registration

Sponsored by: Funding Circle

Day One Welcome: Where To Begin?

Michelle King, President, Bank Director & FinXTech

Your bank wants to grow, your team needs to become more efficient and your customers demand quick and easy services – but all of this requires technology. So where should you start? What services do you add – and what technology providers do it best? You know you need to partner – but where do you even begin? Michelle King, the President of Bank Director and FinXTech, shares some of the early steps three banks took to start their digital transformations. These examples prime our audience for the next day and a half, as we raise issues and ideas designed to grow your bank.

What’s On The Horizon?

Sam Kilmer, Managing Director, Fintech Advisory, Cornerstone Advisors, Inc.

Lee Wetherington, Senior Director of Corporate Strategy, Jack Henry & Associates, Inc.

Moderated by: Michelle King, President, Bank Director & FinXTech

As we open the first day of our Experience FinXTech event, we hear what is going on in the fintech space, specific to banking – and what is coming up next – from new technologies to blockchain and everything in between.

FinXTech Connect

Michelle King, President, Bank Director & FinXTech

How do you choose the best partners – and where do you start on your quest to find options? Enter FinXTech Connect – an online platform curated directory of technology companies that are strategically partnering with financial institutions of all sizes. All companies inside FinXTech Connect have been carefully vetted and have a history of financial performance and a proven roster of bank clients. This is a tool to help get your bank started on its journey to finding the right partner.

FinXTech Executive Briefings

Alkami Delivers a Next-Generation, Digital Sales & Service Platform that Increases Revenue Generation & Transforms Digital Banking Into a Profit Center

Deep Varma, Chief Technology Officer, Alkami Technology, Inc.

Drive Financial Wellness, Digital Engagement & Profitable Loan Growth with SavvyMoney’s Credit Score Solution

Chris Sage, Director, Business Development, SavvyMoney, Inc.

Driving Growth with Capital Markets Technology

Zack Nagelberg, Chief Growth Officer, Derivative Path, Inc.

Beyond the Jargon: The Power of Real-Time Payments
Geoff Knapp, CEO, Allied Payment Network, Inc.

Unlock Your Lending Potential – Overcome Small Business Credit Risk With Lenders Cooperative LOS + Small Business Loan Scoring

Benjamin Wallace, CEO, Summit Technology Group

During the event, we host four FinXTech Connect Executive Briefing sessions that showcase five technology companies per session banks should be aware of as they consider new strategies. Each presenter addresses the problem their company’s technology solves, the bank’s benefit and the steps to move forward. Each presenting company also has a space in the FinXTech Demo Hall and participants are encouraged to visit their booth to find out more information about the company’s product or service.

Refreshment Break + Interactive Demonstrations

Extended refreshment breaks allow attendees the opportunity to explore and interact with the technologies featured throughout the event.

Open Banking Is Already Here – How To Not Get Left Out

Chad Davison, Director, Client Solution Consulting, Fiserv Solutions, LLC

This session explains how consumers are already using open banking, how banks can securely protect their data while facilitating these new partnerships and how attendees can gain potential customers and products by utilizing it.

FinXTech Connect Executive Briefings

How To Turn Your Digital Banking Channel Into a Deposit Goldmine
Parker Graham, Founder & CEO, Finotta

Engaged Banking: How AI & Big Data are Humanizing Digital While Increasing Deposits, Growing Loan Portfolios and Creating Long Term Banking Relationships

Craig McLaughlin, Founder & CEO, Finalytics.ai, Inc.

How To Ignite Banking Relationships & Drive Growth
James White, General Manager, Banking, Total Expert

Maximizing the Value of Your Digital Transformation

David Kula, Senior Account Executive, Backbase

A.I. Contact Center Agents – Conversational Banking with Directlink

Ben Nichols, Head of Product, Directlink

The second FinXTech Connect Executive Briefings session showcases 5 technology companies banks should be aware of as they consider new strategies. During the presentation, each presenter addresses the problem their company’s technology solves, the bank’s benefit and the steps to move forward. Each presenting company also has a space in the FinXTech Demo Hall and participants are encouraged to visit their booth to find out more information about the company’s product or service.

Networking Lunch + Interactive Demonstrations

Have lunch with key business leaders while also exploring the latest technologies changing the financial industry.

The Partnership Process

David Carlson, Head of Sales, MANTL

Aaron Donaldson, Principal, Technology & Management Consulting, RSM US LLP

Stanley Orszula, Partner, Barack Ferrazzano Kirschbaum & Nagelberg LLP

Moderated by: Laura Schield, Chief Operating Officer, Bank Director & FinXTech

What do you need to know – step by step – as you move through the partnership process? This session focuses on the outline both banks and fintechs need to follow as you walk through this roadmap together.

FinXTech Connect Executive Briefings

The third FinXTech Connect Executive Briefings session provides participants an additional opportunity to hear from 4 technology companies in FinXTech Connect that banks should be aware of as they consider new strategies. Each presenter addresses the problem their company’s technology solves, the bank’s benefit and the steps to move forward. Each presenting company also has a space in the FinXTech Demo Hall and participants are encouraged to visit their booth to find out more information about the company’s product or service.

Refreshment Break + Interactive Demonstrations

Extended refreshment breaks allow attendees the opportunity to explore and interact with the technologies featured throughout the event.

Championing an Integration Mindset

Brett Dooies, Associate Director, Product Management, nCino

Siya Vansia, Chief Brand & Innovation Officer, ConnectOne Bank

Mary Wisniewski, Editor-at-Large & Director of Content, Cornerstone Advisors, Inc.

Moderated by: Naomi Snyder, Editor-in-Chief, Bank Director

This session discusses successful fintech partnerships – and how banks and fintechs can deal with the issues of talent and integration.

The Issues Facing Our Industry

Susan Sabo, Managing Principal, CliftonLarsonAllen LLP

Frank Nemia, Principal, Cybersecurity, CliftonLarsonAllen LLP

Banks are in the risk business, and 2023 is shaping up to be a risk-on environment that will keep management teams busy. Historically, growth has been a necessity for banks. As long as banks can generate growth that outpaces the costs of that growth, they can generate increased earnings. But growth won’t be in the cards for all – and maybe that’s a blessing in disguise. So where are the opportunities? During this session, we dive into all of the possibilities available to banks today.

Breakout Sessions (select one)

This first set of breakout sessions allows participants to come together around shared areas of interest. Led by an industry advisor, these discussion groups run concurrently, so attendees may select one to attend. Additional sessions to be announced.

Breakout 1: Rethinking ROI Amid Increased Competition for Deposits

David Carlson, Head of Sales, MANTL

Institutions must reevaluate tech ROI in light of the current macroeconomic climate and increased competition for deposits. The cost of poor-performing technology has never been greater, and institutions cannot use the same playbook for benchmarking success. In this session, we break down how you should calculate ROI to factor in the cost-saving opportunities and revenue growth opportunities amid the growing need for deposits.

Breakout 2: Navigating a Volatile Rate Environment: Helping Commercial Customers and Institutions

Chris Funck, Managing Director, Chatham Financial

Ben Lewis, Managing Director, Chatham Financial

The events of March 2023 brought to light risks on bank balance sheets. As a result, banks have realized that low-probability scenarios (like +/- 400 bps shocks) are no longer theoretical and are looking at how they can manage those outlier scenarios with hedging strategies. In addition, there is growing concern about commercial real estate borrowers and the impacts of continued Fed tightening, deposit outflow, and weakening credit appetite. So how can a bank get ahead of the risk for its balance sheet and with borrowers? We explore the tools that exist today to help both constituents navigate this uncertainty.

Breakout 3: Reimagining Your Customer Relationships

Soren Bested, Chief Operating Officer, Agent IQ

Michelle Hamilton, Chief Marketing Officer, Park National Bank

Do your customers want a better product offering? A better experience? Or just an AI to just handle what they need without talking to anybody? Or maybe all the above? Combating the noise, this session explores what you think your customers really want and dives into whatl truly makes them loyal, and profitable, customers.

Breakout 4: The Key to Small Business Customers’ Loyalty? Give Them What They Value

Missy Rose, Senior Product Manager, Apiture

Treat them like consumers, and you risk losing their banking business. The trick to keeping this valuable segment in your fold is to give them what they are asking for – more sophisticated commercial banking capabilities. Delivering value-added enhancements will not only increase satisfaction for existing clients, it will also pay dividends in the long run by helping attract new small business customers.

Breakout 5: Experience-Driven Automation for Time, Retention and Growth

Brett Dooies, Associate Director, Product Management, nCino

Alison Maquet, Director, Product Management, nCino

Micro environmental conditions and consumer habits continue to drive customer and workforce requirements for personalized digital experiences. In many cases, the experience has become the product. For financial institutions (FIs), this means maintaining relevancy by delivering products and services through experiences that are proactive, consistent and frictionless not only for their customers, but their bankers as well. The challenge they face is maintaining the human element in relationship building which has been integral to the industry’s success with the incorporation of automation to drive the industry forward. With customers’ value for human empathy increasing as much as their digital expectations, how can FIs prioritize the customer relationship while also supporting the digital channels customers expect in a digital-first world? In this deep dive session, we look at an approach for automating routine processes for scale and efficiency to augment bankers’ ways of working to drive time, retention, and growth.

Networking Reception + Interactive Demonstrations

Sponsored by: Jack Henry & Associates, Inc.

The networking reception allows participants to meet and mingle with executives and key leadership teams from across the banking and financial technology industries.

Breakfast + Interactive Demonstrations

Day Two Welcome: Tech Buzzwords

Emily McCormick, Vice President of Editorial & Research, Bank Director

As we open the second day of our event, Bank Director’s Vice President of Research shares some of the many buzzwords around bank technology and talks about the implications and opportunities of Web3, DeFi, blockchain, cryptocurrency, workflow automation and AI. How do we make sense out of these trends – what is real, and what is not?

De-Risking Tech Partnerships

Mark Chorazak, Partner, Shearman & Sterling LLP

Meredith Piotti, Principal, Wolf & Company, P.C.

Moderated by: Emily McCormick, Vice President of Editorial & Research, Bank Director

While there are many opportunities for growth and efficiency, there too are risks. Cyber is a given, but so are things like tackling vendor risk management, limiting the bank’s financial exposure should things go bad, ensuring you are not opening the bank up to BSA/AML issues and meeting regulatory requirements along the way.

FinXTech Connect Executive Briefings

The final FinXTech Connect Executive Briefings session provides participants an additional opportunity to hear from 5 technology companies banks should be aware of as they consider new strategies. Each presenter addresses the problem their company’s technology solves, the bank’s benefit and the steps to move forward. Each presenting company also has a space in the FinXTech Demo Hall and participants are encouraged to visit their booth to find out more information about the company’s product or service.

Refreshment Break + Interactive Demonstrations

Extended refreshment breaks allow attendees the opportunity to explore and interact with the technologies featured throughout the event.

Strategic Considerations for Bank/Fintech Partnerships and Investments

Joseph Berry, Co-Head of Investment Banking, Co-Head of Fintech and Head of Depositories Investment Banking, Keefe, Bruyette & Woods, A Stifel Company

Keith Meyers, Managing Director, Head of FinTech & Financial Services Investment Banking, Keefe, Bruyette & Woods, A Stifel Company

Volatility in the banking market over the last few months has reverberated around the world. The way the industry and regulators look at liquidity, capital, deposit and asset concentration and deposit insurance cost is going to fundamentally change. The new paradigm likely includes greater required capital, higher deposit insurance assessments, greater required liquidity and lower concentration limits on deposits, funding and assets. This leads one to conclude the profitability of the industry will be lowered in tandem with these new requirements. Additionally, as neobanks and other non-bank financial providers continue to encroach upon the banking sector, banks need to deliver financial services in the manner their customers want – digitally, efficiently and cost-effectively. Now, more than ever, using technology to reduce operating costs and to provide a better experience to customers is paramount. Join this session as we discuss trends in bank partnerships and the evolution of the banking sector.

Reinventing Banking

Gil Brodnitz, Managing Partner, Groundswell Strategies, LLC

Wade Huckabay, President, All America Bank

Ken LaRoe, Founder & CEO, Climate First Bank

Moderated by: Michelle King, President, Bank Director & FinXTech

How should banks approach their growth strategy based on our current environment? What new opportunities come with the current challenges? During this session we hear from three industry leaders with different approaches banks should consider when looking at their institution’s growth.

Closing Remarks

Michelle King, President, Bank Director & FinXTech