Building a High Performing Bank

Despite offering the same products and services, a small number of banks consistently outperform others in the industry. What sets these organizations apart? Based on his experience examining and writing about some of the best banks in the country, Bank Director Editor in Chief Jack Milligan reveals five characteristics that set the banking industry’s top performers apart. Topics include: Characteristics of a Strong Board Attributes of an Effective CEO The Importance of Strategic Differentiation & Market Power Focusing on the Future A glossary of banking terms is included with each video unit. About the Presenter:Jack Milligan is the editor in…

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Jack Milligan


Jack Milligan is editor-at-large of Bank Director magazine, a position to which he brings over 40 years of experience in financial journalism organizations. Mr. Milligan directs Bank Director’s editorial coverage and leads its director training efforts. He has a master’s degree in Journalism from The Ohio State University.