Session Presenters

Shephanie White

Senior Manager, Integrated Risk Management

Crowe LLP

Operational Resilience – The Shift from Protecting Business Value to Creating Business Value

In recent years, the banking industry has demonstrated tremendous resiliency, undergoing rapid transformation to serve customers during Covid and in the post-Covid world. This session focuses on approaches to protect value but also transitioning to creating value for the bank and its shareholders. This discussion provides insights into business continuity, disaster recovery and incident response involved in developing a resiliency structure to establish a strong foundation to innovate to create business value for the future to support profitability, growth and viability.

Session Sponsor

Session Resources

  • Operational Resilience – The Shift from Protecting Business Value to Creating Business Value
  • 5 Ways Bank Boards Can Strengthen Operational Resilience
  • Managing Interest Rate Risk With Stronger Governance