Session Presenters
Breakout 6: Delivering a Personalized Digital Banking Experience to Maximize Lifetime Customer Value
83% of today’s financial consumers are willing to consent to share financial data if it leads to a better customer experience, according to an Accenture report. In light of this statistic, financial institutions are increasingly using relevant data to surface users’ needs, then taking action to deliver the right solutions at the right time. In this session, find out how employing a data strategy can help your bank personalize customer journeys and facilitate better user engagement.
Session Resources
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Session Presentation
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Listerhill Credit Union
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Redefining Digital Banking