Session Presenters
Mike Horrocks
VP of Product Management
Baker Hill Solutions, LLC.
Kelli Morell
Retail Lending Portfolio Manager
Pinnacle Financial Partners
Denise Thompson
SVP Director Small Business Credit & Operations
Berkshire Bank
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About the presenter
Presented by
Mike Horrocks
VP of Product Management
Baker Hill Solutions, LLC.
Mike Horrocks is vice president of product management at Baker Hill Solutions, LLC. He is a leader in the areas of strategic initiative consulting, execution, analysis and customer lifecycle solutions marketing. He guides the development of Baker Hill’s solutions to drive increased performance, profitability and realized market share gains across lending solutions, risk management and analytics.
With more than 20 years of experience in the financial services industry, Mr. Horrocks possesses a unique and extensive blend of financial expertise, technology skills, process redesign abilities and reengineering management experience. His background has enabled him to create go-to-market strategies for new solutions, help clients convert strategies into revenue generating initiatives and forecast market direction. He has conducted thought leadership seminars as well as implemented a global web project management methodology for Baker Hill.
Previously, Mr. Horrocks served as Baker Hill’s vice president of marketing and director of client services.
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About the presenter
Presented by
Kelli Morell
Retail Lending Portfolio Manager
Pinnacle Financial Partners
Kelli Morell is a retail lending portfolio manager at Pinnacle Financial Partners. Her 37 years in financial services have been focused in client facing and credit roles in the commercial, corporate, small business and consumer lines of business. At Pinnacle, she is focused on portfolio management and monitoring, origination underwriting process, and end-to-end process improvements that benefit the client and the firm.
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About the presenter
Presented by
Denise Thompson
SVP Director Small Business Credit & Operations
Berkshire Bank
Denise Thompson is senior vice president, director of small business credit and operations at Berkshire Bank. Ms. Thompson has over 35 years of banking experience in small business and consumer lending.
Breakout 4: Evolving Risk Management by Pairing Process with Technology
Protecting the interests of stakeholders through sound risk management policies and processes is critical for the health of your institution and the success of your customers. In this session, discover how to modify risk in a business environment that no one could have predicted by pairing technology with process.