When it comes to technology, it’s “been there, done that” for many banks. By now, online banking is standard, check imaging is nearly universal, electronic bill pay is the norm, and more banks than not are offering advanced services such as merchant remote deposit capture. All of these technologies were considered cutting-edge not so long ago. Now, with another decade under way, banks have a whole new set of technologies to consider. Probably the biggest advances in the coming years will come in mobile banking and related applications, such as payments and remote deposit. Spurred on by America’s love affair...
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Chris Costanzo is a freelance writer based in Maplewood, New Jersey who writes on technology and bank management issues.