Two Banks Share How C-Level Execs Are Changing Their Approach to Tech

Capital City Bank Group used to make technology decisions by committee. The Tallahassee, Florida-based bank, with $4.5 billion in assets, didn’t have an executive in charge of overseeing technology. In that leadership absence, executives from across the bank discussed technology opportunities and challenges in meetings. While this approach worked for a while, it came with some drawbacks as far as sophistication and oversight, says President Bethany Corum. This became more apparent as the bank added technology vendors that required more integrations between hardware and software applications. The bank had considered creating a chief technology officer role for five or six…