Craig McLaughlin
Founder & CEO
Strengthening Customer Engagement
Brought to you by Extractable Inc.
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About the authors
Written by
Craig McLaughlin
Founder & CEO
Craig McLaughlin is the founder and CEO of Silicon Valley-based Finalytics.ai, Inc., the first community financial institution platform to apply real-time big data, and machine learning to address the unique needs of each prospective and current member. Mr. McLaughlin is regularly featured in industry media as an author of articles on industry trends. He is involved in numerous conferences serving the role of facilitator, panelist and speaker.
Fintech companies are laser-focused on improving consumer engagement—but there is room for traditional banks to gain ground, according to Craig McLaughlin, president and CEO of Extractable. In this video, he shares three ways banks can strategically approach improving the customer experience at their own institutions.
- The One Trait That Sets Fintechs Apart
- Improving the Customer Experience
- Understanding Digital Strategy
WRITTEN BY
Craig McLaughlin
Founder & CEO
Craig McLaughlin is the founder and CEO of Silicon Valley-based Finalytics.ai, Inc., the first community financial institution platform to apply real-time big data, and machine learning to address the unique needs of each prospective and current member. Mr. McLaughlin is regularly featured in industry media as an author of articles on industry trends. He is involved in numerous conferences serving the role of facilitator, panelist and speaker.