Rethinking Innovation

Technology is not the same as innovation, says Kiah Lau Haslett, Bank Director’s banking and fintech editor, sharing one of her key takeaways from this year’s Acquire or Be Acquired Conference. Innovation speaks to a bank’s strategy for winning, while technology is simply a tool banks can use to achieve their goals. These are important for bank leaders to remember when they think about how they can make artificial intelligence, data analytics and other technology work for their organizations.