03/22/2024

Leveraging AI to Drive Profits in Digital Banking

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Stephen Bohanon
Co-founder, Chief Strategy & Product Officer

For years, bank leaders have thought of digital banking as a way to efficiently serve customers. But because the digital channel gets so much traffic, it should also be considered for its potential to drive revenue, says Alkami Founder Stephen Bohanon. By tracking customer interactions, banks can more accurately predict what products and services an individual will want next. Paired with an online account opening system, banks can more effectively promote products and services in the digital channel.   

Topics discussed include: 

  • A Digital Profit Center
  • Tracking Customer Interactions 
  • Targeted Marketing 

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WRITTEN BY

Stephen Bohanon

Co-founder, Chief Strategy & Product Officer

Stephen Bohanon is co-founder, chief strategy and product officer of Alkami Technology, Inc.  Mr. Bohanon oversees the publicly-traded digital banking provider through product development and strategic acquisitions.

 

Mr. Bohanon’s extensive financial services background (with roles at Catalyst Consulting, FIS, ACI Worldwide and Advanced Financial Solutions) was the spark that led him to bring Alkami to life in 2009.

 

Mr. Bohanon forged Alkami from humble beginnings to today’s status as the fastest growing digital banking provider through entrepreneurial optimism, client-centric focus, and a fearless pursuit of excellence.  With his leadership, Alkami continues its mission to be the gold-standard, successfully future-proofing their clients and setting the direction for the financial industry to follow.