Governance
06/12/2025

Directors Should Tread Carefully in Speaking With Investors

A company needs to speak with one voice to its investors, generally through the management team. But directors should understand how to respond when investors have questions.

Jackie Stewart
Executive Editor
Governance, oversight and transparency are all part of being a good bank director. But how should a board member react when a shareholder has a question or concern? “In general, investor relations is the purview of management on a day-to-day basis,” says Matt Brusch, CEO of the National Investor Relations Institute, an organization that serves this group of professionals. “There are investor relations professionals whose primary function is building those relationships … But to be sure, many investors want to talk to the board, and that’s certainly true of some of the more active investors. We’ve seen the rise of…

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WRITTEN BY

Jackie Stewart

Executive Editor

Jackie Stewart is the Executive Editor of Bank Director. She is responsible for writing and editing features for the company’s weekly newsletter and quarterly print magazine and oversees sponsored research reports. Jackie is particularly interested in community banking and M&A activity. She previously served in a number of reporter and editor roles with American Banker, including executive editor of American Banker Magazine. She has also covered retirement issues for Kiplinger and spent two years teaching middle school literacy in the Bronx, New York, through Teach For America.