Mike Esterday first discovered his talent for sales when he ranked number one out of 6,000 sales professionals in his first sales role, and then recruited and managed hundreds of salespeople. For over forty years later, Mike has been a sought-after speaker, author and leader in sales training and performance improvement. After 13 years as CEO of Integrity Solutions, now serves as Vice Chair.
Building People Skills For Future Growth
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Written by
Mike Esterday
Vice Chair
Mike Esterday
Vice Chair
Digital transformation is a core component of modern banking, but the human touch is still important to customers. Bankers can turn this into a competitive advantage, says Mike Esterday, vice chair of Integrity Solutions. That starts with a talent development strategy that emphasizes an open and curious mindset among sales personnel and a holistic approach to the customer. If implemented thoughtfully, bankers may find this strategy helps them maintain customer primacy, even during a down economy.
Topics discussed include:
- Consumer Expectations
- Talent Development
- Gaining a Market Advantage
WRITTEN BY
Mike Esterday
Vice Chair
Mike Esterday first discovered his talent for sales when he ranked number one out of 6,000 sales professionals in his first sales role, and then recruited and managed hundreds of salespeople. For over forty years later, Mike has been a sought-after speaker, author and leader in sales training and performance improvement. After 13 years as CEO of Integrity Solutions, now serves as Vice Chair.