Unit 23: Elements of a Strong Credit Culture

Credit culture is the heart and soul of banking, because lending is how most banks make a profit. Institutions that successfully weathered the financial crisis were those that had a strong credit culture in place—and the same can be said for banks that perform well today. This video defines the elements of a strong credit culture, and provides suggestions and best practices for building and promoting a strong, healthy credit culture. The board’s role in credit culture is also explained, including how directors can identify cultural red flags and respond to competitive pressures. Topics include: Defining Credit Culture Aligning Culture...