Session Presenters

Chris Griffin

Co-founder and Co-president


Michael Yang

VP, Director of Digital Banking

Bayfirst Financial

Partnership Presentation 3: Leveraging Technology to Acquire, Retain and Grow: The BayFirst Blueprint

This session delves into BayFirst’s approach to fintech partnerships to boost customer engagement and transition SBA loan recipients to comprehensive banking clients. Michael Yang of Bayfirst Financial and Chris Griffin of Narmi, discuss how these strategic collaborations streamline the SBA lending process, extend services, enhance customer loyalty and expand BayFirst’s market presence.  Key points include the role of technology in scaling BayFirst’s operations, the digital expansion strategy, team alignment towards innovation and future fintech projects aimed at reinforcing BayFirst’s digital banking leadership.

Session Resources