Session Presenters

Stephen Bohanon

Co-founder, Chief Strategy & Product Officer

Alkami Technology, Inc.

Matt Phipps

Chief Marketing Officer

Agent IQ

Mac Thompson

President & Founder

White Clay

Erika Bailey

A Deep Dive on Customer Experience

How do your customers interact with your bank? Now ask yourself, how do your customers WANT to interact with your bank? An outstanding customer experience can set your bank apart from the competition, while a mediocre one can set you back. During this session, we explore how technology can enhance your customers’ overall banking experience – allowing you to further develop your existing client relationships and keep them from looking elsewhere to service their needs.

Session Resources