Three things stand out in a conversation with Brian Moynihan, the 59-year-old chairman and chief executive officer of Bank of America Corp. The first is his ability to retain information, a talent he attributes to genetics. The second is the orderly way he structures his thoughts, an artifact of his legal training. And the third is his disposition, steeled by decades spent in the crossfire of corporate combat. When you arrive for an appointment to see Moynihan at the bank’s building in midtown Manhattan—one of three cities in which he splits his time—you’re escorted up to a waiting room on...
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John J. Maxfield is a contributor for Bank Director magazine.