Change may be inevitable, but adapting to it isn’t. Some banks are adapting to change in the marketplace with new branch designs that take into account the best retail experiences that customers get outside of banking, new mobile banking apps to emulate the best in mobile design, and social media strategies that reflect new ways that human beings communicate. Over the course of the last five months, both the print and digital versions of Bank Director magazine have ranked some of the best banks in terms of branch design, mobile apps and social media strategies with an eye toward the...
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Editor Naomi Snyder is in charge of the editorial coverage at Bank Director. She oversees the magazine and the editorial team’s efforts on the Bank Director website, newsletter and special projects. She has more than two decades of experience in business journalism and spent 15 years as a newspaper reporter. She has a master’s degree in journalism from the University of Illinois and a bachelor’s degree from the University of Michigan.