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Key Findings
+ Almost two-thirds of the bank CEOs, board members and senior technology executives responding to Bank Director’s 2025 Technology Survey say improving operational efficiency is the primary objective of their technology strategy, up from 49% who said the same last year. + Seventy-one percent say they are slightly (52%) or moderately (19%) concerned about the competitive threat of stablecoins or cryptocurrency, while a quarter are not concerned at all. + To effectively use emerging technologies like artificial intelligence, banks need to organize and clean their data. However, bank leaders report using a range of methods to manage their data: 56%…
Drivers need to know their blind spots, those areas where they lack a clear line of sight around their vehicle, so they can safely navigate the road. Similarly, bank leaders may be able to better fend off competitors, implement emerging technologies and achieve their operational goals by understanding their own institution’s blind spots. Bank Director’s 2025 Technology Survey, sponsored by Jack Henry & Associates, reveals gaps in the way banks think about their technology strategies. For example, a majority of bank executives and directors (65%) say improving operational efficiency is the primary motivation driving their bank’s technology investments, while 25%…
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WRITTEN BY
Laura Alix
Director of Research
Laura Alix is the Director of Research at Bank Director, where she collaborates on strategic research for bank directors and senior executives, including Bank Director’s annual surveys. She also writes for BankDirector.com and edits online video content. Laura is particularly interested in workforce management and retention strategies, environmental, social and governance issues, and fraud. She has previously covered national and regional banks for American Banker and community banks and credit unions for Banker & Tradesman. Based in Boston, she has a bachelor’s degree from the University of Connecticut and a master’s degree from CUNY Brooklyn College.