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Sam Truitt regularly hunts for fraud. Recently, that had the senior analyst at Jack Henry & Associates exploring an encrypted messaging app named Telegram, where she was surprised to find fraudsters in public domains selling bank login credentials and instruction manuals on how to commit fraud. Interested parties, she found, could pay $750 per month for a chatbot to scam victims to gain access to their bank or PayPal accounts. One promised a “sophisticated AI voice” that included 24/7 multilingual support. Others sold looted credit cards and credentials on Instagram and Facebook. One marketing promotion for check printing software bragged…
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WRITTEN BY
Naomi Snyder
Editor-in-Chief
Editor-in-Chief Naomi Snyder is in charge of the editorial coverage at Bank Director. She oversees the magazine and the editorial team’s efforts on the Bank Director website, newsletter and special projects. She has more than two decades of experience in business journalism and spent 15 years as a newspaper reporter. She has a master’s degree in journalism from the University of Illinois and a bachelor’s degree from the University of Michigan.