From how-to articles, director training videos, key interviews with industry leaders and more, Bank Services provides bank executives and directors with the tools to help grow their financial institutions. To sign up for exclusive access to this online bank board resource, please contact Bank Services at 615-777-8461 or [email protected].
Last Word
A Conversation With Jill Castilla
Since taking the helm of then-troubled The Citizens Bank of Edmond in 2009, CEO and Vice Chairman Jill Castilla has made a name for herself by finding different ways of getting challenging tasks done. Her team created and patented an affordable interactive ATM for community banks and worked with Shark Tank entrepreneur Mark Cuban to help consumers and businesses navigate two Covid-related programs. She also has turned around the $440 million Oklahoma bank’s performance and boosted its profile on social media and in the community. In 2023, Citizens launched Roger, a fast-growing online bank for military personnel. The bank also…
READ THE ARTICLE
Magazine Subscribers please enter your email and password below.
BANK SERVICES members please login .
WRITTEN BY
John Engen
Contributing Writer
John Engen is a contributing writer for Bank Director. He has more than 30 years of experience as a business journalist, writing for a variety of newspapers and magazines, and was a foreign correspondent for the Associated Press. He graduated with a degree in economics and international relations from the University of Minnesota and did his post-graduate work in Asian studies at the University of Hawai’i.