Your Board Can’t Ignore Biometrics and AI

As the digital landscape continues to evolve and consumers increasingly turn to digital devices to conduct business, bank directors and executives have made it clear—most recently in Bank Director’s 2017 Risk Practices Survey, conducted in January, and 2017 Technology Survey, conducted over the summer—that cybersecurity is the risk category they worry about the most. Given their high level of concern on the issue, it’s surprising—and troublesome—to see a significantly smaller number of bank leaders indicate that they don’t believe that biometrics and artificial intelligence (AI) will impact their financial institution over the next five years, because these technology solutions are...