Issues : Technology

FinXTech
article | December 21st, 2018

What Bankers Should Know About Conversational AI in 2019

Here are three trends to consider if your bank is implementing the emerging technology.

By: Dror Oren
article | December 6th, 2018

Banks Need A Digital Advisory Dance Partner

Connecting with the right digital advisory solution allows banks to focus on customer relationships.

By: Margaret J. Hartigan
article | November 16th, 2018

Bridging the Gap Between Digital Convenience and In-Branch Expertise

It can be expensive to staff all your branches with product experts, but a new technology can leverage their knowledge across your entire physical network.

By: Healey Cypher
article | October 9th, 2018

Considering Conversational AI? Make Sure Your Solution Has These 3 Things

Many consumers are demanding it, but it needs to be just right.

By: Dror Oren
FinXTech
article | September 28th, 2018

Why Soccer And Restaurant Reviews Are Becoming Part of Digital Banking

Fintechs are working with banks to create unique and more personal relationships with customers.

By: Amber Buker, program director for FinXTech Connect
article | September 27th, 2018

Make the Most of Your Account Opening Process

Personalizing the experience can create value for your newest customers, and the bank.

By: Brie Tascione
Bank Services
article | September 20th, 2018

Five Lessons You Can Learn from Tech-Savvy Banks

The 2018 Technology Survey reveals effective habits and views your bank should consider adopting.

By: Emily McCormick, vice president of research for Bank Director
article | September 3rd, 2018

Your Digital Transformation Is Not Just About Technology

A successful plan will require banks to look at the whole organization, not just the digital products.

By: Michael Carter
FinXTech
video | August 30th, 2018

Blockchain: What You Need To Know

There’s a lot of buzz around cryptocurrencies and blockchain. Here’s what bank directors should know about it.

By: Stevie Conlon
research | August 27th, 2018

2018 Technology Survey: Enhancing Board Know-How

Directors are focusing more on technology, but still need to know more about this critical strategic issue.

By: Emily McCormick, vice president of research for Bank Director