Issues : Technology

Article | August 12th, 2014

Voice Authentication Takes Hold

The business case for voice biometrics goes well beyond just security.

By: Chris Costanzo
Article | August 12th, 2014

Personal Financial Management Tools Help Customers Help Themselves

Spreadsheets are suitable for some, but most consumers don’t want to think too much about their finances. The latest wave of PFM software is making that possible.

By: Chris Costanzo
viewpoint | August 12th, 2014

Coming Up With a Mobile Banking Strategy

Bank Director magazine got on the phone with Sutherland Global Services’ Niket Patankar to discuss how the board can develop a mobile strategy, what banks are offering, and what revenue opportunities are available.

By: Niket Patankar
viewpoint | August 12th, 2014

How to Protect Your Bank

Scott Hiemstra, manager of CDW Financial Services, a division of CDW, writes here about the prevalence of attacks, customer awareness, and the resulting impact on customer confidence.

By: Scott Hiemstra
Interview | August 1st, 2014

Q&A with Brett King: How Innovators are Rebooting Banking

Brett King, the author of Bank 2.0 and Bank 3.0, has written a new book on the innovators, rogues and strategists rebooting banking.

By: Naomi Snyder, editor-in-chief at Bank Director
Article | July 11th, 2014

Don’t Crash and Burn: Choosing a Data Center Wisely

Banks and credit unions are plagued with web site outages and computer system downtime. This article explains how to choose a data center provider you can trust.

By: Kevin Blaser
Video | June 20th, 2014

Using Technology to Grow Your Customer Base

Michael Tipton of emfluence discusses how using an automated messaging platform can help banks cultivate customer relationships.

By: Michael Tipton
White Paper | May 26th, 2014

The Role of the Board in Technology

Bank boards are increasingly pressed to make strategic decisions about technology.

By: Jack Milligan, editor-at-large for Bank Director
Article | May 12th, 2014

Community Banks: You Don’t Have to Get Left Behind

Smaller banks are investing in technology in increasingly sophisticated ways.

By: Naomi Snyder, editor-in-chief at Bank Director
Article | March 14th, 2014

The Technological Imperative: Why Banks Need to Keep Up with Changing Consumer Demands

Consumers increasingly handle financial services through multiple devices. Here is how to address their needs.

By: Amy McNulty