Banking is becoming more invisible, more embedded and less conscious to consumers. Finding ways to capitalize on this banking shift will continue to be one of the industry’s defining evolutionary challenges.

And it all begins with crafting the right technology strategy.

In this episode of Reinventing Banking, a special podcast series brought to you by Bank Director and Microsoft Corp., we talk to Nikhil Lele, Global and Americas Consumer Banking Leader from EY. He brings his expertise as a former core technologist to expand on how banks can digitally transform by using the correct data.

Lele also touches on three fundamental pillars that banks can build on to drive digital adoption: growth and strategy ambition, incentivized leadership and talent, and having the right capabilities.

The business model of banking is changing. Listen here to find out how to stay proactive in that change.

This episode, and all past episodes of Reinventing Banking, are available on Bank Director.com, Spotify and Apple Music.

WRITTEN BY

Laura Schield

Chief Operating Officer

Laura Schield is the chief operating officer of Bank Director and FinXTech, and has served in numerous roles with the company since her start in 2010. Her primary focus is overseeing the day-to-day operational functions of the company. She is responsible for leading the planning and production of conferences and events, handling all aspects of human resources and managing the teams responsible for data, circulation, accounting and finance. She also integrates and implements new projects as the company continues to grow. Laura is a member of Bank Director’s board of directors and serves on the Executive Committee.