Issues : Retail

FinXTech
Article | October 3rd, 2022

Why Some Savers Don’t Pay Down Debt

Why some consumers keep cash in savings when they still have credit card debt.

By: Laura Alix, director of research at Bank Director
FinXTech
Article | September 14th, 2022

Managing Risk When Buying Technology for Engagement

Engagement platforms that don’t provide quality digital experiences can not only fail in their objectives, they can also threaten a bank’s growth.

By: J.J. Slygh
FinXTech
Article | September 1st, 2022

5 Strategies for Creating a Seamless AI Experience

Virtual assistants are an increasingly popular customer service tool for banks, but it’s crucial that they offer a seamless experience for better overall satisfaction.

By: Slaven Bilac
FinXTech
Article | August 26th, 2022

Understanding Customers’ Finances Strengthens Relationships

Banks that help customers reduce financial stress can ultimately strengthen those relationships.

By: Kris Bishop
Article | August 18th, 2022

How Banks Can Create Financially Savvy Communities

For banks, customer financial wellness is both a challenge to meet and an opportunity to seize.

By: Nick Woodcock
FinXTech
Article | August 9th, 2022

Debunking 7 Digital Account Opening Myths

Discover the most common misperceptions about digital account opening and how maximizing the effectiveness of this process can boost a bank’s digital strategy.

By: Craig Pawling
FinXTech
Article | July 29th, 2022

What to Look for in New Cash and Check Automation Technology

Leaders can ensure integration goes well by following these steps.

By: Shawn Kruger
FinXTech
Article | July 22nd, 2022

The Easiest Way to Launch a Digital Bank

When it comes to innovation, why do banks start with the core, which often offers the least amount of flexibility and the most friction?

By: Booshan Rengachari
FinXTech
Article | July 8th, 2022

7 Indicators of a Successful Digital Account Opening Strategy

Banks should assess their digital account opening process through these key indicators to see where they are excelling and where they can grow.

By: Ryan Donaldson, Laura Caseley
FinXTech
Article | June 28th, 2022

Digitizing Documentation: The Missed Opportunity in Banking

Ensuring customers have a quick, seamless onboarding experience is critical to building a strong relationship with your bank from the start.

By: Shelby Austin