How Switching to a Boutique Core Enhanced CNB’s Customer Experience

The bulk of the banking industry may work with the big three core providers—FIS, Fiserv or Jack Henry & Associates—but some banks are finding that smaller, boutique providers can be the better fit. That’s the case for $3 billion asset CNB Financial Corp., based in Clearfield, Pennsylvania, which made the switch from its big core provider a little more than two years ago to one that’s smaller, nimbler and more willing to collaborate with its client banks. “We’re not a change agent by any means, but we’re constantly changing and evolving to what we believe the clients need and what...