Issues : Growth

FinXTech
Article | December 27th, 2021

How Engagement, Not Experience, Unlocks Customer Loyalty

Do banks know the difference between customer experience and customer engagement? Their customers do.

By: Sidra Berman
Article | December 23rd, 2021

How Banks Can Make a Lasting Impact With the Financially Underserved

By supporting financially underserved communities, banks can help close the increasing wealth gap in the United States while gaining new customers.

By: Brandon Koeser
Article | November 2nd, 2021

5 Principles to Improve Financial Benchmarking

A focused approach to benchmarking can decrease director workload, reduce information overload and yield better insights.

By: Tony Hodson
FinXTech
Article | October 20th, 2021

Filling the Gap of Wealth Management Offerings to Grow Wallet Share

The current need for more robust wealth management offerings, coupled with advances in easy-to-deploy technology, means that community banks can now offer more holistic, lifecycle financial advice.

By: Blake Kannady
Article | October 5th, 2021

How a Data-Driven Sales Methodology Can Help Banks Grow

Current economic conditions require banks to adopt a model of sales effectiveness that is backed by data and analytics.

By: Tom Collins, Dean Konick
Article | October 4th, 2021

Before Digital Banking Was Cool, There Was Live Oak

Live Oak Bancshares has become the darling of Wall Street.

By: Naomi Snyder, editor-in-chief at Bank Director
Article | October 1st, 2021

Smart Ways to Find Loan Growth

How can banks overcome the unique challenges of putting their Covid-induced liquidity to work funding loans?

By: David Ruffin
Article | September 28th, 2021

What Does Today’s Community Banker Look Like?

Community banks can respond to changes in customer data, technology and cryptocurrency so they are winners, not losers, in the shifting competitive landscape.

By: Maria Schuld
FinXTech
Article | September 24th, 2021

Three Steps to Building a Post-Pandemic Payments Strategy

Community banks can take three steps to jumpstart a digital payments strategy that ensures their place in customers’ primary transactional relationship.

By: Kelly Payne
FinXTech
Article | August 31st, 2021

How Banks Can Leverage Niche With M&A

Banks can look to a niche strategy for fresh opportunities that increase customer lifetime value and fuel sustainable growth.

By: Allison Netzer