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  • Issues | Technology
  • Published: June 20th, 2014

Using Technology to Grow Your Customer Base

Michael Tipton of emfluence discusses how using an automated messaging platform can help banks cultivate customer relationships.

  • Committees | Lending
  • Published: May 31st, 2017

How NBKC Bank Made Mortgages User Friendly with Roostify

NBKC partnership with Roostify illustrates how savvy use of technology platforms can also benefit the lender’s bottom line.

  • Issues | Technology
  • Published: August 16th, 2018

How Switching to a Boutique Core Enhanced CNB’s Customer Experience

Frustrated with the slow pace of its big core provider, CNB Financial Corp. opted for a nimble core—a decision that has paid off.

  • Issues | Strategy
  • Published: December 27th, 2018

Focus On This One Area To Position Your Bank For Success

Data governance is becoming an area where banks can find a significant strategic advantage.

  • Issues | Retail
  • Published: August 5th, 2013

A Mystery Shopper’s Guide to Improving Customer Service

One mystery shopper shares five tips to help your branch teams make better first impressions and improve customer interactions.

  • Issues | Technology
  • Published: April 26th, 2017

Best of FinXTech Award Winners Announced at Nasdaq

Recognizing how banks achieve innovation through fintech partnerships.

  • Committees | Lending
  • Published: June 18th, 2018

Enhancing the Lending Process Through Data

Here's how banks can confront the challenges in using data to create a better lending experience.

  • Issues | Strategy
  • Published: December 10th, 2018

Brace Yourself For An Unstoppable Tech Wave

How banks can position themselves to succeed in a digital-first society and economy.

  • Issues | Retail
  • Published: August 6th, 2012

Five Ways Banks Can Build Mutually Rewarding Customer Relationships

Banks can do a lot to improve the relationship people have with their money. Cole & Weber United talks about five things banks can do.

  • Issues | Retail
  • Published: June 1st, 2016

What Do Banks Need? More Loyalty

The banking industry could improve its reputation with a few customer-friendly changes.

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