A New Risk on the Horizon

November 27th, 2012

How should your bank’s compliance program adapt to the new demands of The Consumer Financial Protection Bureau?  In this video, Wolters Kluwer’s Christina Speh offers some best practices for creating a customer-centric compliance program and implementing it from the top down.

Highlights include:

  • Creating a culture of compliance
  • Preparing for the change—shifts in standards and practices
  • Empowering internal staff

Click on the arrow to start the video.


Christina Speh is director of new markets and compliance strategy, risk and compliance consulting practice at Wolters Kluwer. She regularly advises financial institutions on how to minimize regulatory and operational risks through the use of improved enterprise risk management processes, policies and procedures as well as the use of technology. She can be reached at Christina.Speh@wolterskluwer.com