Contributor : npatankar
Coming Up With a Mobile Banking Strategy
Bank Director magazine got on the phone with Sutherland Global Services’ Niket Patankar to discuss how the board can develop a mobile strategy, what banks are offering, and what revenue opportunities are available.
When Was the Last Time You Really Listened to Your Customers?
Sutherland Global Services’ Niket Patankar describes ways to make sure your bank is entirely focused on customers.
Transforming Customers into Lifelong Champions—as Quickly as Possible
Sutherland Global Services’ Niket Patankar describes what banks can do to improve customer service, meet urgent demands and create loyalty for the long term.
How Community Banks Can Maximize Mortgage Revenues
Niket Patankar of Sutherland Global Services discusses ways banks can increase market share now and in the future.
Making a Profit in the Volatile Mortgage Market
Niket Patankar of Sutherland Global Services reveals strategies for long-term, sustainable profits in the mortgage market.