Contributor : npatankar

viewpoint | August 12th, 2014

Coming Up With a Mobile Banking Strategy

Bank Director magazine got on the phone with Sutherland Global Services’ Niket Patankar to discuss how the board can develop a mobile strategy, what banks are offering, and what revenue opportunities are available.

By: Niket Patankar
article | May 5th, 2014

When Was the Last Time You Really Listened to Your Customers?

Sutherland Global Services’ Niket Patankar describes ways to make sure your bank is entirely focused on customers.

By: Niket Patankar
article | March 28th, 2014

Transforming Customers into Lifelong Champions—as Quickly as Possible

Sutherland Global Services’ Niket Patankar describes what banks can do to improve customer service, meet urgent demands and create loyalty for the long term.

By: Niket Patankar
video | June 27th, 2013

How Community Banks Can Maximize Mortgage Revenues

Niket Patankar of Sutherland Global Services discusses ways banks can increase market share now and in the future.

By: Niket Patankar
article | June 12th, 2013

Making a Profit in the Volatile Mortgage Market

Niket Patankar of Sutherland Global Services reveals strategies for long-term, sustainable profits in the mortgage market.

By: Niket Patankar