Contributor : Kiah Haslett

article | April 19th, 2021

What’s a Bank? History Offers a Guide

As long as there have been banks, there have been companies that want to be banks.

By: Kiah Lau Haslett, managing editor for Bank Director
article | March 22nd, 2021

A Look at the Great Loan Modification Experiment

Banks helped struggling borrowers and provided better insight into credit quality after regulators suspended loan modification rules.

By: Kiah Lau Haslett, managing editor for Bank Director
BD Article
article | March 1st, 2021

One Bank Reworks a Key Metric for the Pandemic Era

A CEO leading one of the most efficient banks in the nation came up with a way to measure how much of a bank’s original revenue turns into profits before taxes and provision expense.

By: Kiah Lau Haslett, managing editor for Bank Director
FinXTech
article | February 11th, 2021

How Banks Kept Customers During the Pandemic, Even Commercial Ones

Contrary to concerns, banks found that digital channels and self-service actually deepened customer relationships during the pandemic. Here’s how.

By: Kiah Lau Haslett, managing editor for Bank Director
BD Article
article | February 4th, 2021

Keeping the Digital Accelerant Going

These are the next steps for banks in the wake of the pandemic.

By: Kiah Lau Haslett, managing editor for Bank Director
video | January 7th, 2021

Digital Transformation Defined

nCino Chief Innovation Officer Nathan Snell discusses what is and isn’t digital transformation in banking.

By: Kiah Lau Haslett, managing editor for Bank Director
video | December 31st, 2020

An Audit Expert Explains What’s Changed

Jon Tomberlin of Dixon Hughes Goodman weighs in on the audit committee’s role during a pandemic.

By: Kiah Lau Haslett, managing editor for Bank Director
article | December 30th, 2020

The Overlooked Fee Opportunity for Community Banks

Community banks may not realize the demand that exists for international payments or foreign exchange, missing out on valuable fee income.

By: Kiah Lau Haslett, managing editor for Bank Director
BD Article
video | December 16th, 2020

Structuring Incentive Compensation Plans for 2021

Compensation committees should keep these three principles in mind when crafting incentive plans and goals for 2021.

By: Kiah Lau Haslett, managing editor for Bank Director
BD Article
article | December 7th, 2020

What Banks Can Learn from OceanFirst’s Loan Sale

OceanFirst Financial Corp. Chairman and CEO Christopher Maher shares why the bank decided to sell $81 million in higher-risk loans during the third quarter.

By: Kiah Lau Haslett, managing editor for Bank Director