Contributor : Dave DeFazio

article | October 13th, 2017

What Can Banks Learn From Zelle?

A new P2P competitor to PayPal’s Venmo is already gaining traction in the marketplace.

By: Dave DeFazio
article | June 21st, 2017

Three Top Trends in Mobile Banking: What You Need to Know

StrategyCorps’ Dave DeFazio describes trends in mobile banking that bank directors should consider.

By: Dave DeFazio
video | January 6th, 2016

The Digital Evolution of Checking Accounts

Dave DeFazio of StrategyCorps explains how banks are changing their checking account offerings to address shifting consumer expectations.

By: Dave DeFazio
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video | July 2nd, 2014

Breaking the Mobile Banking Mold

Dave DeFazio of StrategyCorps shares how some community banks are moving their mobile banking applications beyond the standard transactions.

By: Dave DeFazio
article | August 5th, 2013

A Mystery Shopper’s Guide to Improving Customer Service

One mystery shopper shares five tips to help your branch teams make better first impressions and improve customer interactions.

By: Dave DeFazio
article | November 10th, 2011

Five Tips to Sell Better in Your Branches

Even the best instructional content is not guaranteed to produce great results. Follow these five ideas to add new life to your branch sales performance.

By: Dave DeFazio